FAQs

I need to change/cancel my reservation!
Fly Ticket Deals always redirects to a provider's web page to complete your booking, then you'll need to touch-base with the provider directly. Not sure who your provider is? You can go to the airline of your booking and get info on 24/7 support or check your credit card statements to see who charged your card.
When I click a deal on your site it tells me the price has gone up! What's up with that?
Because we're searching hundreds of other travel sites at once, sometimes there are accuracy issues from the information we're receiving from those sites. Either the site isn't updating their inventory with us, has given the wrong path or another traveler has booked the last available seat.
What is Fly Ticket Deals's refund policy?
Because Fly Ticket Deals is a search engine, not a seller, we don't have a refund policy -- that's handled solely by the provider that booked your trip. Not sure what company to talk to? Check your credit card statement and/or email to locate your provider's information.
Do flight prices include Taxes and Fees?
All flight prices on Fly Ticket Deals include applicable taxes and fees. Any exceptions to this are any optional fees like checked baggage or airlines that charge for seat selection, pet accommodations, etc. These types of add-ons will have to be arranged separately with your airline. Want to know what sort of fees an airline might charge? <a href="/airline-fees">We got you</a>.
Do flight prices include baggage fees?
Nope. You'll have to check out our <a href="/airline-fees">Airline Fees</a> page to see if your airline charges extra for checked bags or carry-ons (yes, that's a thing now).
Can I search for a flight for me and my child?
When searching for flights on Fly Ticket Deals, you can select the number of children and infant passengers via the passenger/class drop-down menu.
Can I book a flight for another person?
If you want to pay for someone else's flight, you can absolutely do that. However, you'll need to make sure that when you enter passenger details, the name you put on the ticket matches the traveler's ID exactly. A misplaced vowel could mean a one-way ticket to the can't-fly-today-zone. Also, be aware that many airlines charge a substantial change fee if any information needs to be edited after the ticket has been booked.
I'm looking to land-hop. Can I book a flight that goes to more than one city?
We've got you covered. When you're on the Fly Ticket Deals <a href="flight-search">flights</a> page, select "Multi-City" below the search bar before you perform your search. This will allow you to search for a flight with multiple legs.
What are "flexible dates" and why should I care?
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you flights up to 3 days before/after your preferred dates. That way, you can see if leaving a day or two earlier will find you a better deal.
I'm a member of the Armed Forces. Does Fly Ticket Deals offer a military discount?
First of all, thank you for your service. However, because we're a search engine, not a booking provider, we do not have the authority to offer discounts on airfare. We recommend you search hundreds of sites at once on Fly Ticket Deals to find your best option then reach out to the airline directly to book your trip.
A bunch of us are going on a trip together -- how do I book a flight for a large group?
Currently Fly Ticket Deals can search for a maximum of nine passengers at a time. That said, Fly Ticket Deals can still help you locate the best itineraries for your group. We suggest you find the flight you wish to purchase by completing a search at www.flyticketdeals.com and then contacting the airline directly to discuss group trips.

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